Refund Policy
Last updated 1 August 2026
1. The guarantee
Every first purchase of TradeDash — on any plan — comes with a 30-day, no-questions-asked money-back guarantee. Email us inside 30 days of that payment and we will refund 100% of it.
We encourage every new user to build a Dash of 10: review ten consecutive trades against Entry, Risk and Execution. We think that's when the product proves itself. But it is an invitation, not a condition.
Completing a Dash of 10 is not required to get a refund. Neither is using the product at all. There is no form, no exit interview, and no requirement to justify the request.
2. What's covered
| Plan | Covered | What you get back |
|---|---|---|
| 30-day access — $27 | Within 30 days of purchase | The full $27 |
| Monthly — $17/mo | Within 30 days of your first payment | The full first payment |
| Annual — $147/yr | Within 30 days of your first payment | The full $147 |
3. How to request one
Email hi@stockonomy.co from the address on your account, with the word refund somewhere in the message. That's the whole process.
You don't need an order number, though it helps us find you faster if you have it.
4. How long it takes
- We reply within one business day.
- We issue the refund within three business days of your request.
- Your bank or card issuer then takes a further 5–10 business days to post it. That part is outside our control.
Refunds go back to the original payment method. We can't send one anywhere else.
5. What happens to your access and your data
Access ends when the refund is issued. Nothing needs to be disconnected — TradeDash was never linked to your brokerage in the first place. Your journal is not deleted immediately — we keep it so that if you come back, everything is still there. You can ask us to delete it permanently at any time, and we will.
You can export your data before or after requesting a refund. Just ask.
6. After the first 30 days
The guarantee covers your first payment. For subscription renewals after that:
- Cancel any time from your account settings to stop all future charges. You keep access until the end of the period you've already paid for.
- Renewal charges are not automatically refundable — but if you were charged unexpectedly, or you meant to cancel and didn't, email us within 14 days of the charge. We will look at it properly and we are not in the business of keeping money from people who didn't want to spend it.
- The 30-day access plan never renews, so there is nothing to cancel and no surprise charge.
If you are buying from outside the United States, your local consumer law may give you additional cancellation rights. Nothing here limits those rights — and in any case our 30-day guarantee is more generous than the 14-day withdrawal period common in the UK and EU.
7. Chargebacks
Don’t recognise a charge? TradeDash payments appear on your statement as STOCKONOMY, which is our trading name. If you see that and aren’t sure why, email us before disputing — it is almost always this.
Please email us before disputing a charge with your bank. A refund from us takes a few days; a chargeback takes weeks, and it can lock your account while the dispute runs. We have never refused a refund inside the guarantee window, and we're not going to start.
8. Abuse
The guarantee is for people deciding whether TradeDash is right for them. We reserve the right to decline a refund where an account shows clear abuse — for example repeatedly purchasing and refunding, or creating multiple accounts to reuse the guarantee. This is rare and we will always explain our reasoning.
9. Contact
Michael Koken, trading as Stockonomy (sole proprietor)
hi@stockonomy.co